Professional Proactive Network Support Plans include ALL ESSENTIAL LEVEL SERVICES plus:

• Unlimited Email & Telephone Support during office hours

• Remote Support - up to one hour per month included during office hours

• Research

• Proposals with detailed specifications

• Liaison with 3rd party vendors:  Hardware, Software, ISP and Data Centers

• Tracking of Renewals - Domain Registrations, Web-Hosting, SSL Certificates, Software Subscriptions and Hardware Warranties

• Network Status Reports

 

Managed Services available
 

Backup & Disaster Recovery Services:

• Server Cloud Backup 

• Workstation Cloud Backup

• Microsoft 365 Backup
   

Security Services:

• Managed Antivirus (MAV)

• Endpoint Detection + Response (EDR)

• Firewall 

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Email & Cloud Solutions:

• Microsoft 365: Email, Office Apps including SharePoint and Teams

• Egnyte Advanced File System

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