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SMB Network Support Plan
24/7 Monitoring, Proactive Maintenance and Full Service Help Desk
with Email, Telephone and Remote Support  

SMB Proactive Network Support Plans include ALL BASIC LEVEL SERVICES plus:

  • Unlimited Email & Telephone Support during office hours

  • Remote Support - up to one hour per month included during office hours

  • Research

  • Proposals with detailed specifications

  • Liaison with 3rd party vendors:  Hardware, Software, ISP and Data Centers

  • Tracking of Renewals - Domain Registrations, Web-Hosting, SSL Certificates, Software Subscriptions and Hardware Warranties

  • Network Status Reports

 

Managed Services available
 

Backup & Disaster Recovery Services:

  • Server Cloud Backup w/local speed vault

  • Workstation Cloud Backup

  • Microsoft 365 Backup
     

Security Services:

  • Antivirus

  • Endpoint Protection

  • Firewall 

Email & Cloud Solutions:

  • Microsoft 365: Email, Office Apps including SharePoint and Teams

  • Azure Cloud Solutions

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