SMB Proactive Network Support Plans include ALL BASIC LEVEL SERVICES plus:

• Unlimited Email & Telephone Support during office hours

• Remote Support - up to one hour per month included during office hours

• Research

• Proposals with detailed specifications

• Liaison with 3rd party vendors:  Hardware, Software, ISP and Data Centers

• Tracking of Renewals - Domain Registrations, Web-Hosting, SSL Certificates, Software Subscriptions and Hardware Warranties

• Network Status Reports

 

Managed Services available
 

Backup & Disaster Recovery Services:

• Server Cloud Backup w/local speed vault

• Workstation Cloud Backup

• Microsoft 365 Backup
   

Security Services:

• Antivirus

• Endpoint Protection

• Firewall 

​

Email & Cloud Solutions:

• Microsoft 365: Email, Office Apps including SharePoint and Teams

• Azure Cloud Solutions

​

​