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SMB Network Support Plan
24/7 Monitoring, Proactive Maintenance, Email, Telephone and Remote Support  

SMB Proactive Network Support Plans include ALL BASIC LEVEL SERVICES plus:

  • Unlimited Email & Telephone Support during office hours

  • Remote Support - up to one hour per month included during office hours

  • Research

  • Proposals with detailed specifications

  • Liaison with 3rd party vendors:  Hardware, Software, ISP and Data Centers

  • Tracking of Renewals - Domain Registrations, Web-Hosting, SSL Certificates, Software Subscriptions and Hardware Warranties

  • Network Status Reports

 

Add-on services available
 

Backup & Disaster Recovery Services:

  • Server Cloud Backup w/local speed vault

  • Workstation Cloud Backup

  • Email Backup
     

Security Services:

  • Managed Antivirus

  • Firewall Maintenance

Email & Cloud Subscriptions:

  • Office 365

  • Microsoft 365 

  • Azure Cloud Solutions