Managed Services
Services Offered by 3rd Party Vendors that are installed, monitored and maintained by TLC Computer Services
Server Cloud Backup - Workstation Cloud Backup - Microsoft 365 Backup
Antivirus - Endpoint Detection & Response - Firewall - Microsoft 365, Azure & Egnyte Cloud Solutions
Server Cloud Backup
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Full Server backup including System State, Files & Folders, Exchange Servers, SQL Servers, Virtual Servers
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File and folder-level or full system recovery available from the same backup
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Restoration available to Original Equipment, Replacement Server or Cloud Services
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Ability to create Virtual Server
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Hourly Backups with 1 year retention​
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All data is encrypted with AES 128-bit encryption while at rest and in transit
Workstation Cloud Backup
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File and folder-level or full system recovery from the same backup
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Restoration available to Original Equipment or Replacement Hardware
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All data is encrypted with AES 128-bit encryption while at rest and in transit
Microsoft 365 Backup
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Restoration of individual emails as well as entire mailbox, Calendar, Contacts & One Drive Data
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All data is encrypted with AES 128-bit encryption while at rest and in transit.
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Security Services
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Antivirus
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Endpoint Detection & Response
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Firewall
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Microsoft 365 & Cloud Solutions
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Microsoft 365: Business Email and Office Apps
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Azure Cloud Servers
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Egnyte Advance File Servers