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Managed Services 
Services Offered by 3rd Party Vendors that are installed, monitored and maintained by TLC Computer Services 
 Server Cloud Backup - Workstation Cloud Backup - Microsoft 365 Backup
 Antivirus - Endpoint Protection - Firewall - Microsoft 365 & Azure Cloud Solutions

 

Server Cloud Backup

  • Full Server backup including System State, Files & Folders, Exchange Servers, SQL Servers, Virtual Servers

  • File and folder-level or full system recovery available from the same backup 

  • Restoration available to Original Equipment, Replacement Server or Cloud Services

  • Ability to create Virtual Server 

  • Daily backups with monthly archives​

  • Local Speed Vault for quicker restorations

  • All data is encrypted with AES 128-bit encryption while at rest and in transit

  • Datacenter has 24/7 physical security and provides a 99.9999% uptime guarantee

Workstation Cloud Backup

  • File and folder-level or full system recovery from the same backup 

  • Restoration available to Original Equipment or Replacement Hardware

  • Ability to create Virtual Machine

  • Local Speed Vault for quicker restorations

  • All data is encrypted with AES 128-bit encryption while at rest and in transit

  • Datacenter has 24/7 physical security and provides a 99.9999% uptime guarantee

Microsoft 365 Backup

  • Restoration of individual emails as well as entire mailbox

  • All data is encrypted with AES 128-bit encryption while at rest and in transit.  

  • Datacenter has 24/7 physical security and provides a 99.9999% uptime guarantee

Security Services

  • Antivirus

  • Endpoint Protection

  • Firewall

Microsoft 365 & Cloud Solutions

  • Microsoft 365: Email, Office Apps including SharePoint and Teams

  • Azure 

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