Essentials Proactive Support Plan
24/7 Monitoring, Basic Maintenance, Email & Telephone Support
Essentials Support Plan include:
-
24/7 Monitoring including review of event logs, disk health, disk space
-
Proactive Maintenance including installation of security patches and upgrades after working hours
-
Email & Telephone support - up to one hour per month included
-
Asset Tracking and Detailed Work Logs
-
Remote, Drop Off and Onsite service available at discounted rates
Managed Services Available
Backup & Disaster Recovery Services:
-
Server Cloud Backup w/local speed vault
-
Workstation Cloud Backup
-
Microsoft 365 Backup
Security Services:
-
Antivirus
-
Endpoint Protection
-
Firewall
Email & Cloud Solutions:
-
Microsoft 365: Email, Office Apps including SharePoint and Teams
-
Azure Cloud Solutions