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Basic Level Proactive Support Plan
24/7 Monitoring, Basic Maintenance, Email & Telephone Support 

Basic Level Support Plans include:

  • 24/7 Monitoring including review of event logs, disk health, disk space

  • Proactive Maintenance including installation of security patches and upgrades after working hours

  • Email & Telephone support - up to one hour per month included

  • Asset Tracking and Detailed Work Logs

  • Remote, Drop Off and Onsite service available at discounted rates

     

Managed Services Available

Backup & Disaster Recovery Services:

  • Server Cloud Backup w/local speed vault

  • Workstation Cloud Backup

  • Microsoft 365 Backup

Security Services:

  • Antivirus 

  • Endpoint Protection

  • Firewall

Email & Cloud Solutions:

  • Microsoft 365: Email, Office Apps including SharePoint and Teams

  • Azure Cloud Solutions

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