TLC COMPUTER SERVICES INC.

Additional Services	Fees
Business Assessments = Survey & General Recommendations Serves as a method to capture information about your company, your industry and your business environment. Assists in developing an in-depth dialogue that will serve as the basis of a long-term relationship. Allows us to identify, definite and determine your company’s business needs and processes. Provides an overview of the current IT landscape and cover staff resources and ongoing and upcoming projects.	Free
Technical Assessments = includes On-Site Visit & Customized Proposal Allows TLC to capture and evaluate current status of existing technology. Learn about available assets by taking a physical hardware & software inventory and review the network infrastructure. Gain an understanding of how technology is currently used in your office and learn about future expectations.	Starting at $225.00*
Backup & Disaster Recovery Solution A data protection plan that the provide a comprehensive turnkey solution for small and medium businesses and includes: Local back up – automatic, reliable back up of all data and applications to a local NAS – incremental backups as frequently as ever 15 minutes. File/folder recovery capabilities– ability to recover files and folders with virtual server capabilities of local NAS. Disaster Recovery – offsite storage and replication at two secure remote data centers.	Starting at $250 for 1 Server** **Includes 200 GB  Off-Site Storage Bundle
Network Installations and Upgrades	Flat Fee Per Tech/Per Day Rates Available
Network Cabling	Flat Fee Per Tech/Per Day  Rates Available
Microsoft Dynamics CRM Online Increase sales success Ensure efficient, consistent customer service Make informed, agile decisions Work from Outlook or the Web Share information Designed for ease of use Customizable and scales easily Integrate with Microsoft Office, Microsoft Dynamics ERP applications and other business systems.	Rates start at $39 per user license per month   Professional &  Professional Plus  Versions Available
Microsoft Response Point Telephone Systems Innovative phone system that's easy to use, manage, and grow.  Features include: Automated Receptionist Innovative voice recognition technology Quick user setup VoIP-enabled Hardware by Aastra, Quanta, and D-Link	Please contact us for Customized Quote

*Price is dependent on the number of servers and workstations at client’s location.

 

**Please refer to separate BDR schedule for more information

Monthly fee is dependent upon the chosen capacity of inhouse NAS device and the number of servers
             to be backed up to inhouse NAS device.